Privacy Policy

We value your privacy and are committed to protecting the personal information you provide during your access to and use of this website. This Privacy Policy explains how we collect, use, store, and protect relevant information.

I. Information We Collect

When you visit or use feythornmistllc.com, we may collect the following information based on your interaction with the website:

Name and contact information
Email address
Shipping address and billing information
Order and purchase information
Information you submit voluntarily through the contact form
Device information, browser type, IP address, and website access records
Technical information used for the normal operation and analysis of the website

We collect relevant information only to the extent necessary to provide website services, process orders, or conduct necessary business activities.

II. Use of Information

We may use the collected information to:

Process and manage your orders
Complete product delivery
Respond to your inquiries and customer service requests
Provide order-related notifications
Improve website functionality and user experience
Maintain website security and prevent unauthorized activities
Comply with applicable laws and regulations and related legal obligations

We will not use your personal information for purposes unrelated to the purpose for which it was collected, unless permitted by law or you otherwise authorize it.

III. Payment Information

When you make a payment on the website, the relevant payment information may be processed by a third-party payment service provider.

We will not directly retain complete bank card numbers or other sensitive payment credentials unnecessarily. Payment service providers may process your payment information in accordance with their own privacy policies and security standards.

IV. Information Sharing

We will not sell your personal information.

Where necessary to provide website services, we may share necessary information with relevant service providers, such as payment processing, order fulfillment, website hosting, technical support, and website operation service providers.

We will only share relevant information to the extent necessary and require relevant service providers to process personal information in accordance with applicable legal requirements.

We may also disclose relevant information in accordance with the law, as required by law, by legitimate requests from government agencies, or to protect the legitimate rights and interests of the website and users.

V. Cookies and Similar Technologies

We may use cookies and similar technologies to help the website function properly, remember user settings, understand website visits, and improve the website experience.

You can manage or restrict cookies through your browser settings. However, disabling some cookies may affect the normal use of certain website functions.

VI. Information Security

We take reasonable technical and management measures to protect your personal information and strive to prevent unauthorized access, use, modification, disclosure, or loss.

However, please note that internet transmission and electronic storage cannot guarantee absolute security; therefore, we cannot guarantee that information security will reach an absolute level.

VII. Information Retention

We will retain relevant personal information for a reasonable period as needed to provide services, process orders, resolve disputes, fulfill legal obligations, and other legitimate business operations.

When relevant information no longer serves its necessary purpose, we will take appropriate measures, including deletion, anonymization, or secure processing, in accordance with applicable laws.

VIII. Third-Party Websites

This website may contain links to third-party websites or services. Third-party websites have independent privacy policies and data processing rules.

We are not responsible for the privacy practices or content of third-party websites. We recommend that you review their applicable privacy policies before accessing them.

IX. Your Privacy Rights

Depending on applicable laws in your region, you may have some or all of the following rights:

To know whether we process your personal information

To request access to your personal information

To request correction of inaccurate information

To request deletion of personal information, where applicable

To restrict or object to certain personal information processing

To request a copy of your personal information

To withdraw your previously provided consent (if applicable)

If you wish to exercise any of these rights, you may submit a request to us through the contact information provided on the website.

X. Children's Privacy

This website is not specifically designed for children. We will not knowingly collect personal information from children below the legal age.

If you believe that a child has provided us with personal information without proper permission, please contact us through the contact information provided on the website.

XI. Privacy Policy Updates

We may update this Privacy Policy based on business changes, website functionality adjustments, or changes in applicable laws and regulations.