We currently only offer delivery within the United States. We are committed to processing and shipping orders according to their information, providing our customers with a clear and convenient shopping experience.
I. Delivery Area
We currently only ship to valid delivery addresses within the United States.
We do not currently offer delivery to areas outside the United States.
II. Order Processing
After your order is submitted and payment is completed, we will review and process it.
Under normal circumstances, orders will be processed and shipped within 1–3 business days.
Processing time may be extended due to order information confirmation, inventory adjustments, holidays, or other special circumstances.
III. Shipping Companies
Orders within the United States may be shipped using the following US shipping companies, depending on the order address, package size, weight, and actual delivery situation:
UPS, FedEx, USPS
The specific shipping company and delivery method may be determined based on the actual order situation.
IV. Delivery Time
Orders within the United States are typically expected to arrive within 3–7 business days after shipment.
Actual delivery time may be affected by the delivery address, weather, holidays, shipping volume, logistics network, and other uncontrollable factors, therefore the actual arrival time may vary.
V. Logistics Tracking
After your order is shipped, we will provide logistics tracking information, if applicable.
You can use the tracking number to check the shipment status. If there is a delay in updating the logistics information, please wait for the shipping company's system to synchronize.
VI. Delivery Address
Please ensure that you provide a complete and accurate delivery address, name, and contact information when placing your order.
If delivery fails due to an incorrect, incomplete, or undeliverable address provided by the customer, it may be necessary to reschedule delivery based on the specific circumstances.
VII. Package Delays
While we will make reasonable efforts to arrange delivery within the estimated time, unforeseen delays may occur during transportation.
If your order has not received any logistics updates for an extended period, please contact us using the contact information provided on the website, and we will assist you in handling the issue based on the order and logistics status.
8. Damaged Package
If your package shows obvious damage during shipping, please contact us as soon as possible and provide your order information and relevant photos so we can understand the situation and assist in handling it.
9. Package Not Received
If the tracking information shows the package has been delivered, but you haven't actually received it, please first confirm your delivery address, doorstep, delivery area, and other possible placement locations.
If you still cannot find the package, please contact us promptly and provide your order and tracking information. We will assist in handling the situation according to the specific circumstances.